Privacy Policy

Kingdom of ladakh respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, gender,email address, postal address, frequent fly number, age, telephone number, etc) you share with us. 

We would like to assureyou that we follow appropriate standards when it comes to protecting your privacy on our Sales Channel. This Privacy Policy is applicable to persons who purchase / intend to  purchase / inquire about any product(s) and / or service(s) made available by Kingdom of ladakh ('User') through any of Kingdom of ladakh's customer  interface channels including website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as "Sales Channels").

By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of Kingdom of ladakh's business partners, advertisers, sponsors or other sites to which KINGDOM OF LADAKH provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties.


Information We Collect

With specific reference to booking/e-commerce transactions, Kingdom of ladakh collects the following personal sensitive information from you while transacting through Kingdom of ladakh:
·         Name and Gender
·         Phone Number
·         Address
·         Credit Card details
·         Date of birth in case of a child
·         Passport Number & frequent flyer number (whereever needed)

How the Information is used

Kingdom of ladakh does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:
·         Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.
·         Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Kingdom of ladakh, but if ever stored or retained by us, remain internal and is never shared.
·         These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable. Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. 
If you choose not - to share this information, you can still visit the Kingdom of ladakh website, but you may be unable to avail certain options, ours and services.

 

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